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Enrollee Handbook


Enrollee Handbook

The Health Insurance Administration (ASES, for its Spanish acronym) has developed this Uniform Guide to informed you about the use of benefits that provide the Government Health Plan of Puerto Rico. This way you can have available the information you need regardless of the company that provides your healthcare services.

If you need a copy of the Enrollee Handbook, please feel free to contact First Medical Customer Service at 1-844-347-7800; TTY/TDD users should call 1-844-347-7805, Monday through Friday from 7:00 a.m. to 7:00 p.m. First Medical will send you free of charge, the Enrollee Handbook in five (5) business days from the date of your request.