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Pharmacy Services
Customer Service

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If you have any questions or need additional information, please contact our Customer Service Department, free of charge at 1-844-347-7800, Monday through Friday from 7:00 a.m. to 7:00 p.m. TTY/TDD users should call 1-844-347-7805. You can also complete the information requested below this text and a Customer Service Representative will contact you. The Customer Services Department offers free language interpreter services and Sign Language. This includes, services in alternate formats such as; Braille, large print, and translation to other languages, verbally or written, amongst others. If you need plan information in another format or language, please contact our Customer Service Department.

If you need a copy of any of the documents that you find browsing through our website, please feel free to contact First Medical Customer Service at 1-844-347-7800; TTY/TDD users should call 1-844-347-7805, Monday through Friday from 7:00 a.m. to 7:00 p.m. First Medical will send you free of charge, any document that you request in five (5) business days from the date of your request.